Duration: 6 months to start with extensions up to multiple years
Location: Remote with 50% travel to the East Coast, paid
Description: BridgeSource Solutions is looking for a Senior Business Analyst to join our team of Utility Experts! We are engaged with some of the largest Electric Utilities in North America and in need of a Business side Analyst to assist our team of Engineers, Architects and Technical resources in the delivery of high-quality and mission critical systems. This person will work hand in hand with Industry-leading experts and be exposed to a variety of Utility based Software and Hardware systems.
Duties may include:
- Engaging both Business and Technical users to facilitate workshops, define Business Processes and look for ways to maximize efficiency
- Demonstrate up-to-date expertise in Utility Information & Engineering Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
- Support and align efforts to meet customer and business needs
- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
- Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
- Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
- Identify opportunities for additional engagement and opportunites (proactive and reactive)
- Identify ways to increase adoption and customer satisfaction
- Understand and negotiate needs and expectations of multiple stakeholders
- Meet with project team regularly to review project deliverables and deadlines
- Develop and execute test plans
- Support system conversions, upgrades, enhancements
Requirements:
- Must have experience working on large scale Utility (specifically Electric Utilities) projects as well as handling day-to-day operational requests from the business
- Familiarity with SCADA (including OMS, EMS, DMS/DERMS) Distribution and Transmission Systems, GIS, Customer and other related IT systems
- Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
- Data analysis – Must have proficiency with SQL, Microsoft Excel
Compensation:
DoE including Performance Bonuses, Insurance Benefits, 401K and paid holidays available